Refund Policy

Last updated: May 23, 2023

At Machine Hai, we strive to ensure your satisfaction with our products. If you are not satisfied, you may be eligible for a refund under the following conditions:

1. Eligibility for Refunds

Refund requests must be made within 30 days of purchase. The item must be unused and in the same condition that you received it.

2. Non-Refundable Items

Certain items are non-refundable, including customized products and items on sale.

3. Process for Refunds

To initiate a refund, contact us at info@machinehai.com with your order details. We will provide instructions for returning the item.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us at info@machinehai.com.